Privacy Policy - DS Total Solutions

Introduction.

We value your privacy. This notice explains how DS Total Solutions collects, uses, and protects your personal data when you use our website or services

What We Collect.

We may collect:

Name and job title
Company contact details (including email)
Phone number
Business address

Why We Collect It.

We use your data to:

Deliver our products and services
Improve our offering and customer experience
Contact you with updates or marketing (where permitted)
Conduct occasional research and analysis
Comply with legal or regulatory obligations

We only keep your data for as long as it’s necessary for these purposes.

Legal Grounds for Processing.

We process data based on:

Consent – for marketing and cookies, where a legitimate interest does not apply
Legitimate interest – to run our business efficiently and communicate with you
Contract – when providing services to you
Legal obligation – when required by law (e.g. HMRC, court requests)

Your Choices.

You can:

Decline to share personal data (though this may limit services)
Manage or block cookies through your browser or our cookie banner
Opt-out of marketing anytime via unsubscribe links

Your Rights.

Under the UK GDPR, you have the following rights regarding your personal data:

Right to Access – You can ask for a copy of the personal data we hold about you, along with information about how and why we process it.
Right to Rectification – If any of your data is inaccurate or incomplete, you can ask us to correct it.
Right to Erasure (“Right to Be Forgotten”) – You can request deletion of your data when it’s no longer necessary for the purpose we collected it, or if you withdraw consent (where applicable), or object to our processing.
Right to Restrict Processing – You can ask us to restrict how we use your data in certain cases—e.g., if you contest its accuracy or object to processing.
Right to Data Portability – You can request a copy of your data in a structured, commonly used, machine-readable format, and ask us to transfer it to another provider if feasible.
Right to Object – You can object to us processing your data based on our legitimate interests or for direct marketing.
Rights Related to Automated Decision-Making and Profiling – You can request not to be subject to decisions made solely by automated means (including profiling) that have legal or similarly significant effects.
Right to Withdraw Consent – Where we rely on consent (e.g., marketing or cookies), you can withdraw it at any time.
Right to Complain – You can raise concerns with us directly by emailing info@ds-totalsolutions.co.uk. If you’re not satisfied, you can contact the relevant data protection authority:
https://globalprivacyassembly.org/participation-in-the-assembly/members-online/

We respond to rights requests within one month, unless the request is complex. If we can’t fulfil your request (e.g., if it affects others’ rights), we’ll explain why.

Data Security.

We protect your data with appropriate technical and organisational measures. Only authorised staff and vetted third parties process your data.

Data Storage & Transfers.

We store and process data in the UK, EEA, and occasionally in other territories. All third-party providers undergo thorough security checks and sign data protection agreements. Transfers outside the UK/EEA follow lawful safeguards.

Sharing Your Data.

We may share data:

With third parties under contract to help us operate our services
With regulators or law enforcement when legally required
With buyers in the event of a business merger or sale

We don’t sell your data.

Cookies.

We use cookies to:

Keep the site working properly (necessary cookies)
Understand how you use our site (analytics cookies)
Remember preferences (functionality cookies)
Show relevant ads (advertising cookies)

You can change your preferences via our cookie banner. Learn more at aboutcookies.org.

Marketing.

We may email you about DS Total Solutions services. You can unsubscribe anytime. We do not share your data with third parties for their marketing.

Our emails may include tracking to monitor performance (e.g., open/click rates), which we analyse in aggregate.

Data Retention.

We review and cleanse data annually to ensure we only retain what’s necessary based on ongoing relationships or legal need.

Our Role.

DS Total Solutions acts as:

Controller for our business and website data
Processor when handling client data under contract

We keep a Record of Processing Activities (ROPA) detailing our lawful basis for all processing.

For any questions or to exercise your rights, you can contact us using the methods below:

Introduction.

We value your privacy. This notice explains how DS Total Solutions collects, uses, and protects your personal data when you use our website or services

What We Collect.

We may collect:

Name and job title
Company contact details (including email)
Phone number
Business address

Why We Collect It.

We use your data to:

Deliver our products and services
Improve our offering and customer experience
Contact you with updates or marketing (where permitted)
Conduct occasional research and analysis
Comply with legal or regulatory obligations

We only keep your data for as long as it’s necessary for these purposes.

Legal Grounds for Processing.

We process data based on:

Consent – for marketing and cookies, where a legitimate interest does not apply
Legitimate interest – to run our business efficiently and communicate with you
Contract – when providing services to you
Legal obligation – when required by law (e.g. HMRC, court requests)

Your Choices.

You can:

Decline to share personal data (though this may limit services)
Manage or block cookies through your browser or our cookie banner
Opt-out of marketing anytime via unsubscribe links

Your Rights.

Under the UK GDPR, you have the following rights regarding your personal data:

Right to Access – You can ask for a copy of the personal data we hold about you, along with information about how and why we process it.
Right to Rectification – If any of your data is inaccurate or incomplete, you can ask us to correct it.
Right to Erasure (“Right to Be Forgotten”) – You can request deletion of your data when it’s no longer necessary for the purpose we collected it, or if you withdraw consent (where applicable), or object to our processing.
Right to Restrict Processing – You can ask us to restrict how we use your data in certain cases—e.g., if you contest its accuracy or object to processing.
Right to Data Portability – You can request a copy of your data in a structured, commonly used, machine-readable format, and ask us to transfer it to another provider if feasible.
Right to Object – You can object to us processing your data based on our legitimate interests or for direct marketing.
Rights Related to Automated Decision-Making and Profiling – You can request not to be subject to decisions made solely by automated means (including profiling) that have legal or similarly significant effects.
Right to Withdraw Consent – Where we rely on consent (e.g., marketing or cookies), you can withdraw it at any time.
Right to Complain – You can raise concerns with us directly by emailing info@ds-totalsolutions.co.uk. If you’re not satisfied, you can contact the relevant data protection authority:
https://globalprivacyassembly.org/participation-in-the-assembly/members-online/

We respond to rights requests within one month, unless the request is complex. If we can’t fulfil your request (e.g., if it affects others’ rights), we’ll explain why.

Data Security.

We protect your data with appropriate technical and organisational measures. Only authorised staff and vetted third parties process your data.

Data Storage & Transfers.

Sharing Your Data.

We may share data:

With third parties under contract to help us operate our services
With regulators or law enforcement when legally required
With buyers in the event of a business merger or sale

We don’t sell your data.

Cookies.

We use cookies to:

Keep the site working properly (necessary cookies)
Understand how you use our site (analytics cookies)
Remember preferences (functionality cookies)
Show relevant ads (advertising cookies)

You can change your preferences via our cookie banner. Learn more at aboutcookies.org.

Marketing.

We may email you about DS Total Solutions services. You can unsubscribe anytime. We do not share your data with third parties for their marketing.

Our emails may include tracking to monitor performance (e.g., open/click rates), which we analyse in aggregate.

Data Retention.

We review and cleanse data annually to ensure we only retain what’s necessary based on ongoing relationships or legal need.

Our Role.

DS Total Solutions acts as:

Controller for our business and website data
Processor when handling client data under contract

We keep a Record of Processing Activities (ROPA) detailing our lawful basis for all processing.

For any questions or to exercise your rights, you can contact us using the methods below:

Introduction.

We value your privacy. This notice explains how DS Total Solutions collects, uses, and protects your personal data when you use our website or services

What We Collect.

We may collect:

Name and job title
Company contact details (including email)
Phone number
Business address

Why We Collect It.

We use your data to:

Deliver our products and services
Improve our offering and customer experience
Contact you with updates or marketing (where permitted)
Conduct occasional research and analysis
Comply with legal or regulatory obligations

We only keep your data for as long as it’s necessary for these purposes.

Legal Grounds for Processing.

We process data based on:

Consent – for marketing and cookies, where a legitimate interest does not apply
Legitimate interest – to run our business efficiently and communicate with you
Contract – when providing services to you
Legal obligation – when required by law (e.g. HMRC, court requests)

Your Choices.

You can:

Decline to share personal data (though this may limit services)
Manage or block cookies through your browser or our cookie banner
Opt-out of marketing anytime via unsubscribe links

Your Rights.

Under the UK GDPR, you have the following rights regarding your personal data:

Right to Access – You can ask for a copy of the personal data we hold about you, along with information about how and why we process it.
Right to Rectification – If any of your data is inaccurate or incomplete, you can ask us to correct it.
Right to Erasure (“Right to Be Forgotten”) – You can request deletion of your data when it’s no longer necessary for the purpose we collected it, or if you withdraw consent (where applicable), or object to our processing.
Right to Restrict Processing – You can ask us to restrict how we use your data in certain cases—e.g., if you contest its accuracy or object to processing.
Right to Data Portability – You can request a copy of your data in a structured, commonly used, machine-readable format, and ask us to transfer it to another provider if feasible.
Right to Object – You can object to us processing your data based on our legitimate interests or for direct marketing.
Rights Related to Automated Decision-Making and Profiling – You can request not to be subject to decisions made solely by automated means (including profiling) that have legal or similarly significant effects.
Right to Withdraw Consent – Where we rely on consent (e.g., marketing or cookies), you can withdraw it at any time.
Right to Complain – You can raise concerns with us directly by emailing info@ds-totalsolutions.co.uk. If you’re not satisfied, you can contact the relevant data protection authority:
https://globalprivacyassembly.org/participation-in-the-assembly/members-online/

We respond to rights requests within one month, unless the request is complex. If we can’t fulfil your request (e.g., if it affects others’ rights), we’ll explain why.

Data Security.

We protect your data with appropriate technical and organisational measures. Only authorised staff and vetted third parties process your data.

Data Storage & Transfers.

Sharing Your Data.

We may share data:

With third parties under contract to help us operate our services
With regulators or law enforcement when legally required
With buyers in the event of a business merger or sale

We don’t sell your data.

Cookies.

We use cookies to:

Keep the site working properly (necessary cookies)
Understand how you use our site (analytics cookies)
Remember preferences (functionality cookies)
Show relevant ads (advertising cookies)

You can change your preferences via our cookie banner. Learn more at aboutcookies.org.

Marketing.

We may email you about DS Total Solutions services. You can unsubscribe anytime. We do not share your data with third parties for their marketing.

Our emails may include tracking to monitor performance (e.g., open/click rates), which we analyse in aggregate.

Data Retention.

We review and cleanse data annually to ensure we only retain what’s necessary based on ongoing relationships or legal need.

Our Role.

DS Total Solutions acts as:

Controller for our business and website data
Processor when handling client data under contract

We keep a Record of Processing Activities (ROPA) detailing our lawful basis for all processing.

For any questions or to exercise your rights, you can contact us using the methods below:

Discover the difference, book a meeting with our experts today.

Whether it be Enterprise, Networking, Cybersecurity or any other IT requirements. Our architects are ready to speak with you.

Discover the difference, book a meeting with our experts today.

Whether it be Enterprise, Networking, Cybersecurity or any other IT requirements. Our architects are ready to speak with you.

Discover the difference, book a meeting with our experts today.

Whether it be Enterprise, Networking, Cybersecurity or any other IT requirements. Our architects are ready to speak with you.